Frequently Asked Questions

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  • Q.1)   Why do I need a GPS Trackers for my vehicle?

We live in a world of uncertainty. Anything can happen to our belongings; especially vehicle theft is the most common case these days. To secure our vehicles from wrong hands, GPS Tracker is a must for every vehicle safety and security.

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  • Q.2)   How can GPS help me find my vehicle?

A GPS Tracker shows the actual location of the vehicle on the tracking software. A user can see the vehicle location on the computer using internet browser and using mobile phone.

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  • Q.3)   How do I activate my GPS device?

You just need to insert a SIM (SMS & GPRS) into the device and connect it with the vehicle. Your device is activated.

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  • Q.4)   How do I charge the device?

The device is connected with the battery of the vehicle. So, it stays powered up 24*7 without any interruption. If in case, it gets disconnected from the vehicle’s battery then you get an alert and the devices comes on its own battery.

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  • Q.5)   How do I perform a web/online locate?

As soon as you login with your user id and password, it shows your vehicle’s location.

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  • Q.6)   What is the updating time for tracking vehicle?

The updating time for tracking vehicle is 1 log per minute on server.

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  • Q.7)   What all alerts do I get from the device?

it depend upon device features. You get several alerts from the device e.g. ignition alert, over speed alert, low battery alert, SOS alert, AC alert, geo fence alert, fuel alert etc.

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  • Q.8)   How do I install the device into my vehicle?

All the devices come with a dedicated wiring diagram which is self explanatory for any mechanic to install the device into the vehicle. Even if there is any confusion with the wiring diagram, then also the telephonic help can be provided.

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  • Q.9)   What are features provided from the tracking software?

There are many features mentioned below: • Real time Monitoring by Internet or Mobile Phone • Auto Track: Sends alerts at set interval time. • Geo-Fence: Sends alert if moves out of the restricted area. • Speeding Alarm: Sends alert if moves faster than set up speed. • Low Battery Alert. • Stop & Restart by SMS command. • Fuel Consumption Reports • Internal Battery Back Up. • History watching facility of your vehicle. • Facility to track your vehicle on Google Map. • SOS Emergency Alarm: Sends alerts in any emergency situation. • Average fuel level report. • Address of vehicle on mobile alert. • Double Fuse for better security. • New casing and improved chipset for better GPS network coverage.

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  • Q.10)   Can I also track my vehicle through mobile?

Yes, users can track their vehicles through mobile using our android based application available on play store

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  • Q.11)   Can I turn off my vehicle’s ignition, if case of theft?

Yes, user can send an SMS command to turn off the ignition.

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  • Q.12)   Who can install the GPS tracker into my vehicle?

Anyone can install the GPS tracker into the vehicle with the help of wiring diagram and telephonic support available 365 days.